Privacy Policy

Last updated: August 7, 2026

Your privacy is extremely important to me. This Privacy Policy describes how Elaine Aquino-Galindo (“I”, “me”, “my”, or “Elaine AG”), doing business as Solo Creator Systems, collects, uses, and shares your personal information when you visit this website (the “Site”), subscribe to my newsletter, book an office hour, or purchase any digital products.

I build simply and value privacy. I aim to collect only the minimum amount of data necessary to deliver my products, services, and communication.

1. Information I Collect

Information You Provide Directly

Contact Information: When you fill out the contact form or email me directly (at hey@elaineag.com), I collect your name, email address, and the content of your message.
Booking Information: When you book a 1:1 office hour using TidyCal or other scheduling tools, I collect your name, email address, payment details (processed securely by third parties), and details about what you want to talk about.
Purchase Information: When you buy products via Payhip, Gumroad, or Stripe, I receive confirmation of your order, your name, email address, and billing address. I do not store or process your full credit card details; all transactions are handled securely by PCI-compliant payment processors.
Newsletter Subscription: If you opt-in to receive my email newsletter or download a free resource, I collect your name and email address.

Information Collected Automatically

Log and Usage Data: When you browse the Site, some technical data is automatically logged by hosting providers (like Vercel). This includes your IP address, browser type, device information, and pages visited.
Cookies: I use essential cookies to keep the website functional. If analytics tools (like Google Analytics) are implemented, they collect anonymized usage data to help me understand how visitors interact with the site. You can disable cookies in your browser settings if you prefer.

2. How I Use Your Information

I use the information I collect for the following purposes:

To deliver the products, spreadsheets, courses, and checklists you purchase.
To schedule, prepare for, and conduct 1:1 office hour consultations.
To send you newsletters, updates, and marketing emails (only if you have opted in). You can unsubscribe at any time using the link at the bottom of any email.
To respond to your inquiries and support requests.
To analyze website traffic and improve the structure, design, and usability of the Site.
To comply with legal obligations or protect my rights.

I do not sell, rent, or trade your personal information to third parties. I share your data only with trusted service providers who help me operate this business:

Payment Processors: Payhip, Gumroad, and Stripe (to process your purchases securely).
Email Marketing Providers: Email platforms (like ConvertKit, Mailerlite, or similar) to store newsletter lists and send emails.
Scheduling Tools: TidyCal (to manage office hours bookings).
Hosting & Infrastructure: Vercel (to host and deliver the static website).

These third parties are only permitted to use your personal information to perform specific tasks on my behalf and are obligated to protect it.

4. Data Security and Retention

I implement appropriate security measures to safeguard your personal data.

I retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy (e.g., maintaining your active newsletter subscription or keeping transactional records for tax purposes). If you request that I delete your data, I will do so, except where I am legally required to retain it.

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request copies of the personal data I hold about you.
Correction: The right to request that I correct any information you believe is inaccurate or incomplete.
Deletion: The right to request that I erase your personal data under certain conditions.
Portability: The right to request that I transfer the data I have collected to another organization or directly to you.
Withdraw Consent: The right to withdraw consent at any time where I rely on consent to process your information.

To exercise any of these rights, please email me at hey@elaineag.com.

6. Children’s Privacy

My website, products, and services are not intended for children under the age of 13. I do not knowingly collect personal data from children. If you believe a child has provided me with data, please contact me so I can delete it.

7. Updates to This Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated revision date.

8. Contact Me

If you have questions, comments, or concerns about this Privacy Policy, please get in touch:

Email: hey@elaineag.com
Location: Cagayan de Oro, Philippines